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How ck47 Handles Your Personal Information

Your privacy is part of how we run ck47 — not an afterthought. This policy covers what data we collect when you use your account, how we store it, and what rights you have over it.

Account Data ProtectionPayment Privacy: bKash, Nagad, RocketYour Rights, Clearly StatedBangladesh-Focused Support
ck47 How ck47 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Secure Storage

Your account data is stored with SSL encryption in transit and at rest. Access is restricted to authorised staff only, and login activity is logged for security review.

Cookie Controls

We use session and preference cookies to keep your account working smoothly across your phone and browser. You can adjust or clear these through your browser settings at any time.

Retention and Deletion

We keep your data while your account is open and for a period after closure as required by applicable rules. You can request deletion of non-essential data by contacting support.

Data Access Requests

You have the right to ask what data we hold about you. Submit a request via live chat or email and we will provide a summary of your account data within a reasonable timeframe.

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy

We collect your name, contact details, and the information needed to verify your account. Device and session data is also recorded to keep your login secure.

Transaction references and amounts are logged to maintain your wallet history and resolve disputes. This data is shared only with the payment processor to complete your transaction.

Yes. Contact us via live chat or email with your account details and we will provide a summary of the personal data we hold, within a reasonable timeframe.

You can request deletion of non-essential data by contacting support. Some records must be retained for a period after account closure as required by applicable rules.

We do not sell your data. It is shared only where needed to process payments via bKash, Nagad, or Rocket, or where we are legally required to disclose it.

Cookies keep your session active and remember your preferences across devices. You can manage or clear them in your browser settings, though some account features may be affected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.